Overview

Thank you for shopping with us. We strive to provide the best products and services to our customers. However, we understand that there may be situations where a refund is necessary.

Eligibility for Refund

You may be eligible for a refund if:

• The product is defective or damaged.
• The product does not match the description on our website.
• You received the wrong product.
• Your order was canceled by us due to stock unavailability or other unforeseen issues.

Refund Process

If you are eligible for a refund, please follow the steps below:

1. Contact our support team at support@yourcompany.com with your order details.
2. Provide proof of the issue (such as images or videos) and any other relevant information.
3. Once we review your request, we will process the refund within 7-10 business days.

Non-Refundable Items

The following items are non-refundable:

• Any digital products or downloads once accessed.
• Products purchased with a discount or promotion (unless specified otherwise).

Shipping Charges

Shipping charges are non-refundable, except in cases where we made an error in processing your order.

Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be communicated on this page, and the revised date will be noted at the bottom.

If you have any questions or concerns regarding this policy, feel free to reach out to our support team at support@yourcompany.com.